British Airways confirmed today, their customer’s financial databank was the victim of a data breach which affects around 380,000 credit cards.
So who are the actual victims of this massive data breach today? According to British Airways officials, the victims of today’s data breach are mainly those customers who were using BA website or mobile application to see tickets availability and making payments for bookings.
According to BA tech team analysis, the people who used their credit cards to make their online bookings between 21st August and 5th September should check their payment and transaction details on an immediate basis.
After what British Airways revealed, the chief makes an apology by saying that “We are deeply sorry for the disruption that this criminal activity has caused,” read the press release. “We take the protection of our customers’ data very seriously.”
Though this situation is certainly chronic for both customers and British Airlines, the scenario could have been shellac. Though BA officials confirm that only financial details are compromise and other personal information is still safe and secure
“The personal and financial details of customers making bookings on ba.com and the airline’s mobile app were compromised,” the press release reiterated. “No passport or travel details were stolen.”
However, to make the situation stop from getting worse, British Airlines emailing their online customers to notify them about today’s data breach.
Also, suggest them that if they make an online booking by using their credit cards according to the dates above then they should keep a strong eye on their bank details and in case of any anonymous transaction, get in touch with their banks.
“We recommend you contact your bank and follow their recommended advice.”
This kind of incident, which happened today, isn’t the first time customers have been affected by this data breach. There are multiple incidents come to notice in recent years, where customers personal data and financial data have been compromised specifically those who purchase services, or products online-which is not great at all.
It seems like these giant traveling companies are only taking this kind of incidents seriously when it comes to their customers, which is pathetic. Since the majority of industries are already transferred towards e-commerce business, there should be a strong security standard to protect user’s confidential data.
Otherwise, they will lose their customers just because of not paying attention towards making their customers online data protected against this kind of cyber-attacks.
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